Our customer service is like no other - real people, real help, in real-time. If you’re unsure about fit or sizing or are tossing up between styles, we’re here to help: we’ll send you extra pairs to try (at no cost to you!), so you can compare sizes or styles and use our nifty fitting options to ensure a great fit.
Our entire team are expertly trained and fitted with all the tools to help find the right shoes for you. Live chat with one of our experts, call us on +613 9509 5771 or email info@bared.com.au.
Our Policy
We’ll do our absolute best to make sure your shoes fit just right, but sometimes – despite our many fitting options – some shoes and some feet just aren’t a good match, or maybe you’ve changed your mind.
No matter the reason, we’ll offer an exchange, store credit or refund for any full-priced purchase that is returned in as-new condition within 60 days of purchase. We’ll also happily offer a size exchange or store credit (for the amount you’ve paid) for sale items or items purchased at a discount that are returned in as-new condition within 60 days of purchase. If the product purchased is ‘Final Sale’, we are unable to exchange or refund your item.
If it’s after 60 days, we’re here to help. Please chat with us live, email info@bared.com.au or call us on +613 9509 5771.